National Institute for Smart Government (NISG) is a not-for-profit company set up in 2002 by the Government of India (GoI) on the Public-Private-Partnership (PPP) model with Secretary, Ministry of Electronics and Information Technology (MeitY) as its Chairman. NISG is shaped as an institution of excellence in e-governance to assist governments for ushering in smart governance, process reforms and digitalization. NISG has been at the forefront of e-governance initiatives in India and contributed towards improvement in government processes and establishment of service delivery systems resulting in faster and simpler service delivery to end-users including citizens and businesses.