IT Infrastructure Executive(Document Reviewer)

3 - 8 Years

Job Description


Role is responsible for the efficient management and functioning of Project Monitoring Unit (PMU) at one of the prestigious government departments in Delhi/NCR with a team of 10/15 PMU members.

The PMU shall be responsible for project monitoring of IT project development & implementation being done by the external system integrator. PMU team to provide expert technical and project management advices to the department to ensure successful and in-time completion of the project.

Role & Responsibilities:
  • To assist the Department on project related, technology operational, and financial matters by understanding and managing different aspects of the project and the risks involved throughout the transaction.
  • Monitoring of Project Plans to ensure timely execution.
  • To assist in definition and implementation of IT policies, procedures, and best practices including information security management practice.
  • Benchmark, analyze report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
  • Understand various project objectives and client requirements at different stages of the project and address concerns in proactive manner.
  • To Ensure proper documentation and processes establishment as per industry best practices that includes:
  • System Support Procedures
  • Change Management
  • Incident Management
  • System and Technical Configuration Documentation
  • Disaster recovery
  • Understand requirements of Department/users and suggest appropriate technologies.
  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.
  • Oversee provision of end-user services, including help desk and technical support services.
  • Analyze IT requirements of project sites and implement according to business objectives.
  • Monitor management of IT Assets with maintenance records regarding pertinent IT activities.
  • Training, motivation and coaching of staff to ensure that people grow both technically and as professionals with the team
  • Define, assess and review the contracts/ agreements of customers and vendors for information security related clauses/ requirements
  • Conduct Information Security awareness and training programs for the employees as part of their induction and regular awareness
  • Monitoring client contractual (MSA) information security obligations
  • Monitor the Information Security audits/ assessments of project third party vendors/ suppliers
  • Monitor the information security incident management process for incident reporting, containment, resolution and root cause analysis
  • Coordination between system integrator teams and department stakeholders around the project to manage ongoing communication of project status including regular updates to manage stakeholder expectations.
  • Periodic Senior Management review meetings with the department
  • Monitoring of Service Level Agreements (SLAs)


  • B.E/B. Tech/MCA/Post graduation (IT), M.Sc (IT). M.Tech or equivalent with 3 to 5 years of experience in IT infrastructure management, technical documentation, Data Center and Security management
  • Preference:

  • Certification in IT service delivery/Information Security
  • Experience of PEGA platform
  • Experience in Central/State e-Governance projects

  • Salary: Not Disclosed by Recruiter

    Industry:IT-Hardware & Networking

    Functional Area:IT Software - Systems, EDP, MIS

    Role Category:Programming & Design

    Role:Team Lead/Technical Lead


    Desired Candidate Profile

    Please refer to the Job description above


    UG:B.Tech/B.E. - Any Specialization

    PG:M.Tech - Computers, Any Specialization, MCA - Computers, MS/M.Sc(Science) - Any Specialization, Computers

    Company Profile

    NISG (National Institute for Smart Government)

    Created as a Public-Private partnership in 2002, NISG provides consultancy to Central and State governments in the area of e-Governance to help serve the citizens better. NISG has also worked with the Governments of Sri Lanka, South Africa, and Vietnam.
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    Contact Company:NISG (National Institute for Smart Government)